While vacationing with my family at the home of my sister-in-law and her husband, I tried to disconnect as much as possible. That being said, I found myself checking emails each morning and forwarding things to be handled, etc. in my absence. This routine left the rest of my day to enjoy time away from work.
One morning, while checking his email, my sister-in-law’s husband read me an auto-reply from one of his colleagues, who was also on vacation.
“What of do you think of this auto reply?” he asked.
A few weeks ago, my team and I were brainstorming ideas on how to increase sales in our newspaper machines. Several years ago we made the conscious decision to move away from the “it bleeds, it leads,” mentality. While that approach has been the staple of newspapers for years, we felt it didn’t line up with our core values as a company. Taking that option off the table, a discussion ensued about the need for more sales.
The normal players were all in the meeting: circulation leadership, editorial leadership and advertising leadership. One new face was our consultant, Jerry Frentress. His background in sales (mainly radio) and marketing would bring a fresh set of eyes to the subject. And, boy did he.
If you were to ask someone if they pay attention to the marketing of their business, the quick answer is “yes.” However, if you ask them about branding, customer experience, or marketing channels, you can almost guarantee receiving a blank stare.
What is marketing? Is it merely advertising? Is it the company logo? Or is it something more? In this episode of the BIZ. Tools Podcast, David and Jerry discuss the many aspects of marketing.
David highlights the three-legged stool of marketing: Brand, Customer Experience, and Voice. Jerry expands on the 30-second commercial and both offer practical marketing tools for business marketing.