New vs. Used in the World of Apple Computers

May 9, 2013 — Leave a comment
Photo by David Specht

Photo by David Specht

I love Apple products. If you have read my blog for any length of time, you already know that. However, I can’t always afford new Apple computers at my business.

New Apple computers are considerably higher in initial cost than their PC counterparts. Macintosh disciples will argue the investment is well worth it over time — and I agree.

Apple computers do not seem to slow down over time. They do no seem to be as susceptible to infections and other internal problems. They are just well built machines. But that doesn’t mean everyone can afford such a initial investment. Continue Reading…

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What Do Chambers of Commerce Do Anyway?

May 2, 2013 — Leave a comment

Ribbon cutting1

Once upon a time, when a new business located in town, one of the first things they would do is join the local chamber of commerce. The chamber would hold a ribbon cutting. The local newspaper would take a photo. That business would remain a member of the chamber for as long as they were in business.

Times have changed.

Today, businesses rarely spend/invest money out of tradition. In fact, they have to be convinced of a return on their money — and membership in a chamber of commerce is no different. Continue Reading…

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Customer Service Isn’t Dead, It’s Just Ignorant

April 30, 2013 — Leave a comment
Receptionist

(cc) By John Fischer via Flickr

A friend of mine overheard a conversation in the lobby of a local business recently. A man was asking about the delivery of a requested product and the receptionist, the chief of first impressions, was less than understanding.

“We don’t even know what your house looks like,” the receptionist said. The defensiveness in the tone of the receptionist caused the customer to raise his voice. Luckily, a supervisor also overheard the conversation and quickly moved in to resolve things.

Continue Reading…

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