BIZ. Book Club – Moving Cheese and Delivering Happiness [Podcast]

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In this installment of the BIZ. Tools Book Club, David and Jerry review some “oldies” and some “not-so-oldies.” David begins with Who Moved My Cheese?  by Spencer Johnson, while Jerry kicks things off with Raving Fans by Ken Blanchard and Sheldon Bowles.


A Tale of Body Wash and Business

Body Wash Meme

We all have our morning routines. Mine involves a shower and the use of body wash. There is nothing special about the routine, but it is mine and I am happy with it. However, I have become increasingly annoyed with my body wash.

Sure, it gets the job done. But lately it has been harder and harder to get more “wash” out of the bottle.  Initially, I thought it was clogged or something. Each time I would squeeze, the stream of soap would trickle a little less. However, the weight of the bottle made it obvious there was plenty of soap remaining. It was almost as if the bottle was mocking me.

Each morning I would grab the body wash, only to be frustrated with the difficulty surrounding “soap extraction.”

This went on for about a week until I decided it was time to take “drastic” action. I would remove the cap and pour.

I grabbed the bottle in one hand, firmly gripping the cap in the other, and gave a strong twist.


The bottle inhaled like it was gasping from breath. After that, the soap flowed freely through the cap. All was well with the world again.

Then it dawned on me. My continuous squeezing over and extended period of time, with no air intake crated a vacuum. I was actually working against myself and didn’t even know it.

I learned a business lesson that day. Much like the bottle of body wash, we often think we have to give and give and give, never to receive from others. We never take the time to learn new things about our craft/industry/career because we are too busy “doing.” It can be exhausting.

Bob Burg, co-author of “The Go Giver” calls this “The Law of Receptivity.” Bob says the key to effective giving is to stay open to receiving.

As business and community leaders, we should take an intentional approach to receiving. We should read books, attend conferences and have meaningful conversations with those who can speak into our lives. Otherwise, we create the very same vacuum the body wash experienced.

No one likes an uncooperative hygiene product. And your business needs you to be easily “squeezed.”

3 Ways to Not Suck at Performing Job Interviews

I am a terrible interviewer when it comes to hiring someone. The main problem: I talk too much. Many times, I find myself “selling” the prospective team member on the company and the position, rather than doing a proper investigation. While the prospect may end up “sold,” I have failed.

After about a week, I wonder, “What have I done?”

After reading many materials on the subject, I have come up with 3 improvements on the process.


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